lllooch GmbH General Terms and Conditions

1. Scope of application

The following terms and conditions apply to all orders by Customers and Entrepreneurs made in our online shop.

Customer is any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed occupation. Entrepreneur is a natural or legal person who is exercising a commercial or independent professional activity when a legal transaction is concluded.

These Terms and Conditions also apply to future business relations with Entrepreneurs, without our having to make any further reference to them. If an Entrepreneur uses opposing or supplementary General Terms and Conditions, their validity is hereby overridden; they will only become part of the contract if we have expressly consented to it.

2. Contracting party, conclusion of contract

The following regulations regarding conclusion of a contract apply to orders placed in our Internet shop http://www.llloochstore.de.

In the event of conclusion of a contract, the contract shall be signed with

lllooch GmbH
Telegrafenweg 21
13599 Berlin
Registration number: HRB 165930 B
Registration court: Berlin (Charlottenburg)

The presentation of the goods in our Internet shop does not represent a legally binding contract offer on our part, but is only a non-committal invitation to the Customer to order goods. By ordering the desired product, the Customer makes a binding offer to conclude a purchase contract.

Upon receipt of an order in our Internet shop, the following rules apply: The Customer issues a binding contract offer by successfully following the ordering procedure provided in our Internet shop.

The ordering procedure consists of the following steps:

1) Selection of the desired product
2) Confirmation by clicking the button "Add to cart"
3) Checking the details in the shopping cart
4) Entering the Customer`s details (contact information and shipping address)
5) Pressing the button "Proceed to payment"
6) Binding submission of the order by clicking on the payment button

The Customer may return to the Internet page with the summary of their details before the binding submission of the order by pressing the "back" button of their Internet browser. The Customer can correct input errors or close the Internet browser to cancel the order process.

We confirm the receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this confirmation we accept your offer.

Storage of the contracts for orders made via our Internet shop: We will send you the order details and our general Terms and Conditions by e-mail. You can also check the Terms and Conditions at http://www.llloochstore.de. For security reasons, your order data will no longer be accessible in the Internet.

3. Prices, shipping charges, payment, due date

The listed prices include the statutory value-added tax and other price components. Shipping and transport costs are calculated additionally.

The Customer has the possibility to make payment via the SOFORT Überweisung system, invoice transfer, PayPal and credit card (Visa, Mastercard).

SOFORT Überweisung

After placing the order, you will be redirected to the website of the online payment service SOFORT Überweisung, where you will need to confirm the payment instruction to SOFORT Überweisung. The contract with us thus comes into force.

Invoice transfer

We will issue an electronic invoice within two business days after receiving the order. We accept your offer with receipt of payment.


During the ordering process you will be redirected to the website of the online payment service PayPal. There you can specify your payment data and confirm payment instructions to PayPal. After the order is placed in the online shop, we request PayPal to initiate the payment transaction and accept your offer.

Credit card

By submitting your order, you also submit your credit card details. After your authentication as a legal cardholder, we ask your credit card company to initiate the payment transaction immediately after sending the goods. The payment transaction is automatically carried out by the credit card company and your card is debited.

4. Delivery

The delivery period starts from receipt of payment. If the deadline falls on a Saturday, Sunday or official public holiday at the place of delivery, the deadline shall shift to the next working day.

The risk of accidental loss or damage of the sold goods is transferred to the buyer only when the goods are delivered to the buyer.

5. Reservation of ownership rights

The goods remain our property until full payment.

For Entrepreneurs, the following applies in addition: We reserve the right to ownership of the goods until full settlement of all claims arising from a current business relationship. You may resell the reserved goods within ordinary business; All claims or receivables resulting from this resale will be paid by you to us in the invoiced amount in advance, irrespective of the connection or mixing of the reserved goods with new items, and we will approve this assignment. You remain authorized to collect claims and receivables, but we may also collect them ourselves, insofar as you fail to meet your payment obligations.

6. Revocation right of the customer as a consumer

Consumers are entitled to the right of revocation as described in the revocation policy instruction. Entrepreneurs are not granted a voluntary right of revocation.

Revocation policy

Right of revocation

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier has taken possession of the goods.

In order to exercise your right of revocation, you need to send us a clear statement (for example, a letter sent by mail or an e-mail) about your decision to revoke this contract at:

lllooch GmbH
Telegrafenweg 21
13599 Berlin
E-Mail: info@llloochstore.de

You can use the enclosed sample revocation form, but this is not required.

Revocation consequences

If you revoke this Agreement, we will return all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from choosing a different type of delivery than the standard delivery offered by us) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless we have expressly agreed otherwise; In no case will you be charged repayment fees.

We may refuse the refund until we have received back the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of fourteen days.

The Customer bears the direct costs of returning the goods.

Sample Revocation Form

(If you want to revoke the contract, please fill out this form and return it.)

At : lllooch GmbH
Telegrafenweg 21
13599 Berlin
E-Mail: info@llloochstore.de

I / we (*) hereby revoke the contract concluded by me / us (*) concerning the purchase of the following goods

Ordered on (*) / received on (*)

Customer name (s)

Customer address (s)

Customer signature (s) (only in the case of a communication on paper)


(*) Cross out as appropriate.

7. Warranty

The legal warranty regulations apply.

8. Contractual Language

The main contractual language is German.

9. Applicable law and jurisdiction

German law applies. In commercial transactions with merchants and with legal persons under public law, Berlin is agreed upon as the exclusive jurisdiction for all disputes, including with regard to delict claims.

10. Severability clause

Should one or more provisions of these General Terms and Conditions be invalid, the remaining provisions shall remain unaffected. Instead of ineffective regulations the statutory regulations apply.

11. Final provisions

If you are an Entrepreneur, then German law applies, and the UN Convention on the Sale of Goods shall be excluded.

If you are a merchant within the meaning of the German Commercial Code (Handelsgesetzbuch), a legal person go verned by public law or a special fund under public law, our exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us will be our registered place of business.

Terms and Conditions as of Apr.2017